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Job Description

The Waiter is accountable to complete all assigned tasks with the highest level of service quality.

Guest relations through well-developed food and beverage skills, knowledge and experience, in accordance with the vision, values and objectives of the company.

Primary Responsibilities

  • Always greets guests promptly in a warm and friendly manner
  • Establishes immediate eye contact and smiles with guest
  • Always thank and farewells guests conveying anticipation for their next visit
  • Establishes rapport with guests to build guest loyal and gathers constructive feedback to ensure satisfaction of every individual of guest
  • Remains friendly and flamboyant as an individual
  • Maintains the conversation and do not exposes any sensitive topics to the guest
  • Ensures that brand standards are consistently implemented.
  • Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
  • Conducts monthly inventory checks on all operating equipment and supplies.
  • Exhibits a thorough knowledge of menu and presentation standards and sound knowledge of beverages preparation techniques
  • Ensures that the outlet is kept clean and organized, both at the front as well as the heart of house.
  • Prepares and assembles orders in sequence and makes quality checks before service
  • Applies food and beverage service techniques correctly at all times, serves items with enthusiasm
  • Completes the daily responsibilities that are set for each individual shift Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly
  • Recognizes the step of the billing process
  • Anticipates for any unexpected guest need and reacts promptly
  • Communicates effectively to know the daily task assign
  • Maintains back up supplies stock for the daily operations and anticipates busy demands
  • Understands and strictly adheres to Rules and Regulations established in the Employee Handbook and the hotel’s policies concerning fire, hygiene, health and safety.
  • Ensures high standards of personal presentation and grooming.
  • Responds to changes in the Food and Beverage function as dictated by the industry, company and hotel.
  • Attends training sessions and meetings as and when required.
  • Carries out any other reasonable duties and responsibilities as assigned by superiors due to business requirements

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Job Overview

  • Server: 1 year (Preferred)
  • Food Industry: 1 year (Preferred)
  • Experience in Food and Beverages, Hotels/resorts, and/or in freestanding restaurants is an advantage
  • Fresh graduates are welcome

Preferably a Diploma holder in Hospitality Business Management or any related course

Has effective time management, task management and communication Good command in both spoken and written English.

  • Employee discount
  • Health insurance
  • Paid training
  • Promotion to permanent employee
  • 8 hour shift
  • Day shift
  • Shift system
  • 13th month salary
  • Commission pay
  • Pasig City: Reliably commute or planning to relocate before starting work (Required)


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